Keynnect Logistics Inc. SMS Privacy Policy
Introduction
Keynnect Logistics (“we,” “us,” or “our”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard your information when you communicate with us via Short Message Service (SMS). We do not sell or share your SMS contact and message data with third parties for their marketing purposes.
Collection and Use of SMS Data
When you send or receive SMS messages with Keynnect Logistics, we may collect:
- Your mobile phone number
- The content of your messages
- Standard message data (e.g., timestamps, delivery status)
This information is used exclusively to:
- Respond to your inquiries and requests.
- Provide customer support and requested services.
- Send transactional messages and important updates related to your engagement with us. We will not use your SMS data for other purposes without your explicit consent.
Protection of SMS Data
We implement reasonable administrative, technical, and physical security measures to protect your SMS data from unauthorized access, use, or disclosure.
Disclosure of SMS Data
We do not disclose your SMS data to third parties, except in the following circumstances:
- As required by law, such as to comply with a subpoena, or similar legal process.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- With service providers who assist us in delivering SMS services (e.g., SMS gateway providers), provided they agree to keep this information confidential and use it only for the purposes of providing services to us.
Your Rights You have the right to:
- Request access to the SMS data we hold about you.
- Ask for corrections to inaccurate or incomplete SMS data.
- Request the deletion of your SMS data, subject to legal and operational retention requirements.
- Opt-out of receiving SMS messages from us by replying STOP to any message, or by contacting us at 813-768-8037. For help, reply HELP.
Data Retention
We will retain your SMS data for for 2 years or as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Policy Updates
We may update this SMS Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website at [Link to Full Policy on Website]. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns regarding this SMS Privacy Policy or our practices, please contact us at:
813-768-8037
5405 Cypress Center Dr, Tampa, FL 33607
